Reference

Terms That Cover Your 6zzz Account

These terms set out what you agree to when you access 6zzz and use any part of the platform — from funding your account via bKash, Nagad or Rocket, to browsing the lobby.

Account EligibilityPayment ConditionsWithdrawal RulesJurisdictional AccessAccount Closure
6zzz Terms That Cover Your 6zzz Account
CONTACT PATHS

Reach Us About Your Terms Query

If you have a question about how these terms apply to your account — a withdrawal hold, an eligibility concern, or a dispute about a transaction — the fastest path is live chat. For account closure requests or formal complaints, email gives you a written record of the exchange.

Team online

Live Chat

Available directly from the account dashboard. Use this for questions about payment holds, wallet mismatches or account access while the issue is current.

Email Support

Send account-specific or formal queries to our support address. Include your registered mobile number and the wallet type you use — bKash, Nagad or Rocket.

Help Centre

Browse the FAQ section for answers on withdrawal conditions, account verification steps and how local payment terms interact with platform rules.

HOW WE OPERATE

How 6zzz Handles Your Account Data

Account security and data handling are built into how the platform runs day to day. We collect only what is needed to operate your account and process payments through bKash, Nagad or Rocket. We do not sell your data to third parties.

Data Retention

We keep account and transaction records for as long as required by applicable regulations in the regions we operate. You can request a summary of your data by contacting support.

Account Security

Login sessions use OTP verification tied to your registered mobile number. If you notice activity you did not authorise, contact live chat immediately to freeze the account.

Cookie Use

Cookies help us keep your session active and remember your preferred language and payment method. You can clear cookies from your browser settings at any time without losing your account.

Requesting Changes

To update your registered mobile number or wallet details, raise a request through email support with proof of ownership for the new wallet — bKash, Nagad or Rocket.

Common Questions About These Terms

The answers below cover what our terms actually mean for your account, your payments and your rights — the questions we hear most from people in Bangladesh who want to know exactly where they stand.

Account access depends on your age and whether the service is permitted under your local law. Eligibility is confirmed during registration. We do not accept accounts from ineligible regions.

No. Withdrawals return to the wallet used for your deposit — bKash, Nagad or Rocket. This is a standard verification measure to match wallet ownership and protect your account.

Updated terms are posted on this page. Using the platform after a change is published means you accept the new version. Check this page periodically if you want to stay current.

Contact our email support with your registered mobile number and the request. We will provide a summary of the account and transaction data we hold, in line with applicable data rules.

We may suspend or close accounts that breach these terms — duplicate accounts, wallet mismatches, or misuse. We will notify you where we are permitted to do so under the circumstances.

Each wallet provider sets its own daily transaction limits. Our platform cashier reflects those limits at the time of your deposit. Check your wallet app for the current figures before initiating a transfer.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.