What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time a deposit or withdrawal is processed through one of these wallets, a transaction record is created
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and stored against your account. We also collect device and session data: your IP address, browser type, and the pages you visit within the platform. This helps us detect unusual access patterns and keep your account secure. We do not sell your personal data to third
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parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Retention periods vary by data type — payment records are kept as long as required by applicable financial regulations, while session logs are held
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for a shorter period. You can request a copy of the data we hold on you at any time through our support channel. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.